Shipping policy
Shipping policy
We have always focused on improving the quality of the shopping experience, so we will continue to upgrade our transportation system to provide better and faster logistics services, shorten transportation time, and improve transportation safety.
Order Processing
The processing time of an order usually takes 1-3 business days. The work at this time includes quality inspection, packaging, paperwork, etc. Processing time does not include weekends or holidays, and the order processing order is determined by the acceptance time.
Standard Delivery Time (ePacket)
The standard shipping time is 15-20 working days, we have been optimizing our logistic services and shortening transportation time. Standard shipping times vary by package weight and shipping address. Keep in mind that this time may vary during the holidays. Thank you very much for your patience.
Shipping Fee (ePacket)
We have a free standard shipping service plan that provides standard shipping services to all customers for free
Order Tracking (ePacket)
When we ship, you will receive a shipping confirmation email. Most of our orders are shipped within 1-3 business days of placing an order. The email will contain the shipment details, your tracking number. You can click the tracking number near the bottom of the email. Enter your tracking number at https://www.trackingmore.com/epacket-tracking.html to track the status of your order.
Please note:
Order processing (quality inspection, packaging, paperwork, etc.) usually takes 1-3 business days and is not counted in the "transportation time".
All packages have specific tracking information that is sent via email.
All order processing and delivery workdays (Monday-Friday), weekends, and holidays are not available for delivery, and parcels will be shipped.